Adapting communication to your situation to facilitate solutions
In today’s fast-paced and complex world, effective communication is more important than ever. However, despite the growing demand for clear communication, we often find ourselves communicating less effectively with one another. Mediation provides a structured and respectful approach to resolving the conflicts that can result from this lack of clarity and miscommunication as well as unmet needs. Mediators help people in conflict by encouraging them to adapt their communication style and focus on their comman goals, thereby enabling them to meet their current personal, social and professional needs. Mediation promotes understanding, fosters collaboration, and facilitates long-term solutions. The skills learned and the rules agreed upon during mediation can be invaluable during times of change. We need flexibility, empathy and constructive dialogue, and mediation is a powerful tool for incorporating these into conflicts that we might not be able to solve alone.
Why MK_Mediation?
Mag. iur. Marc M. Kappl combines profound interpersonal insight with the technical precision necessary to guide parties through high-stakes situations. His practice is founded on empathy, clarity and respect.
- The MK-Mediation Approach: Inclusion & Diversity. Marc creates a balanced environment where every voice is heard and every perspective is valued.
- Tailored Safety: Recognising that ‘safety’ is subjective, Marc adapts his process to meet the specific psychological and logistical needs of his clients.
- Sustainable Outcomes: The focus is not just on resolving a dispute, but also on establishing a framework for effective communication in the future.
Neutrality: An impartial third-party perspective that removes power imbalances.
Efficiency: Structured dialogue that bypasses circular arguments to save time.
Discretion: A strictly confidential environment to protect your personal or corporate reputation.
Empowerment: Solutions reached by you, ensuring higher long-term compliance and satisfaction.
Mediation Services
Diversity of mediation
Mediation for and in companies
In the modern corporate landscape, conflict is often viewed as disruptive. However, when approached appropriately, it can present opportunities for growth and innovation. Workplace mediation is the strategic bridge between friction and productivity. Rather than solving problems for those involved, a mediator can facilitate an outcome that fosters a more resilient corporate culture, in which disputes can be handled with precision, neutrality, and professional foresight.
starts from: €150
Mediation for and in romantic relationships
In romantic relationships, a mediator acts as a neutral bridge-builder, facilitating constructive dialogue when communication breaks down or reaches a stalemate. Rather than acting as a judge or therapist, the mediator ensures that both partners are heard equally and helps them to move beyond surface-level arguments to uncover their underlying needs and interests. This process is designed to reduce the emotional intensity of a conflict, transforming heated disputes into calm, respectful negotiations. By fostering a safe environment for expression, mediation can help couples to improve their communication patterns, reduce the immense stress caused by ongoing friction and reach mutually beneficial agreements. Whether a couple is dealing with the daily stresses of living together, the pain of a breakup or the legal complexities of divorce and co-parenting, mediation offers a faster, more affordable and more collaborative alternative to adversarial court proceedings. Ultimately, it empowers both individuals to make joint decisions about their future.
starts from: €100
Mediation for and in schools
Although school-based mediation is an effective means of resolving conflicts peacefully, it relies on maintaining true neutrality and providing a safe, confidential space for those involved. Even when teachers are trained in mediation techniques, they often find it impossible to occupy a position of absolute neutrality due to their authority and existing relationships with students. This is why peer mediation is so important — it eliminates the power imbalance and enables students to address issues with someone at their level. However, for peer mediation to be sustainable, these student mediators must have direct access to an external professional mediator. Discussing cases with teachers could lead to ostracism by peers, who might see them as ‘informants’ for the administration. Working with an external mediator enables students to refine their skills and process the emotional impact of their sessions, safeguarding their social standing and the confidentiality of the process. This professional support not only ensures that the programme resolves immediate disputes, but also protects the student mediators themselves, fostering an environment where empathy, problem solving and teamwork can flourish without social risk.
starts from: €80
Moderation
In professional settings, moderation can transform a simple meeting into a productive, goal-oriented dialogue. While many events rely on internal leaders, a trained mediator is often the superior choice, as they can offer complete impartiality. Unlike internal staff, a mediator has no vested interest in the outcome, enabling them to focus entirely on ensuring process equity and preventing dominant voices from overshadowing quieter participants.
With their specialised de-escalation tools, mediators can transform tension into constructive dialogue, preventing the circular arguments that often derail high-stakes discussions. By choosing a professional mediator, organisations can be sure that the focus will remain on genuine collaboration rather than power dynamics. This approach saves time and leads to more sustainable consensus and a culture of mutual respect.
starts from: €120
